The communication between your computer and our server in Costa Rica is encrypted using the Secure Socket Layer (SSL) protocol, and using Thawte as certification provider. This means that all sensitive information such as your name and address, credit card numbers that go back and forth between the computers are not visible to anyone else.
At PokerLoco each player's cards are sent exclusively to that particular player's computer – the cards can therefore not be viewed from anywhere else. All game activities are logged and saved in a database. We are therefore able to analyze the hands in the game log, and search for suspicious playing patterns.
Management will thoroughly investigate all possible complaints registered by players suspecting collusion. Hand history transcripts are available for all players and will show the exact betting of each game and the final hands of all players that called the river card. Any player that attempts to collude at PokerLoco will be permanently banned from our games.
As an extra security measure, it is not possible for two players with the same IP number* (on the same computer or same network) to play at the same table. *This is the unique number of your computer.
Payment services are provided by CQR UK Payment Solutions Ltd. Credit card transactions on your bank statement will be shown as www.pokerloco.com
All games at PokerLoco are thoroughly checked and proven fair by third party auditors confirming that the outcomes are not predictable. The card shuffling- and random number generators have been designed to ensure a completely unpredictable shuffle, proving that the dealt cards are free from statistical bias.
As a complement, all our games are also certified by eCOGRA. Veiw the certificate or visit www.eCOGRA.org/fairness to read more about their certification.
PokerLoco (Poker) is operated and maintained by the Ongame Network Limited which is licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner, license number RGL 033.
All winnings at PokerLoco are tax free for EU Players according to current Gibraltar tax law.
However, the jurisdiction in which you are located may require you to report your winnings for tax purposes depending on the laws of the jurisdiction in which you are located.
Casino Gold games are operated and maintained by Fenplay Limited with registration number C-34497. Fenplay Limited under it’s gaming licence issued by Malta Lotteries and Gaming Authority: Class 1 on Class 4 license, numbered LGA/CL1/181/2004, effective date July 7 2006. Casino games are operated and maintained by Play’n GO Networks N.V., which is licenced and regulated by the Government of Curacao, license no. 103278.