Help - Common Questions
» Depositing & Cashing out
» Software & Connection
» Player Points, Bonuses & Promotions
» Poker Ring Games
» Poker Tournaments
» General Inquiries
A First Deposit Bonus is an extra cash bonus you can get the first time you deposit money in your PokerLoco account.
PokerLoco offers you a number of different First Deposit Bonuses in order to give you an offer that meets the level of your play. If you don't play that much you can choose a smaller bonus which has a lower requirement in order to be released, if you play a lot you can choose a large bonus with higher requirements.
How and when do I get my First Deposit Bonus?
To get the First Deposit bonus you need to collect enough Player Points within a specified number of days (typically 30 or 60 days) of the initial deposit. As soon as you have collected the points needed, your bonus will automatically be credited to your PokerLoco account.
Please note that you cannot use previously earned points to speed up the bonus payout. You must earn the points after the deposit was made.
You can check how many points you are short of your deposit bonus from My Account.
I can`t deposit. What`s wrong?
To be able to deposit money, you have to real-money enable your account. This is done under My Account. page. If that is not the problem please contact our support team who are available 24/7.
Do I need to enter a deposit code to get my First Deposit Bonus?
You do not need to enter a deposit code to get your First Deposit Bonus, just choose the bonus that suites you most. If you dont play that much you can choose a smaller bonus with lower requirements in order to be cleared. If you play a lot you can choose a large bonus with higher requirements.
What is a Freeload Bonus?
A Freeload Bonus is an additional cash bonus that is occasionally offered to all our players that have already made their first deposit. The Freeload Bonus is unique in that it does not require any deposits. You just need to choose the Freeload Bonus you want and activate it. Just like the First Deposit Bonus the Freeload Bonus is offered in several different levels to make it easier for you to find the bonus that best suits your play.
If you have any other questions, please do not hesitate to contact us at our support page.