Help - Common Questions

» Getting Started & My Account
» Depositing & Cashing out
» Software & Connection
» Player Points, Bonuses & Promotions
» Poker Ring Games
» Poker Tournaments
» General Inquiries

What poker games can I play on PokerLoco?

You can play all of the most popular poker games. Texas Hold’em, 7-card Stud, Omaha and 5-Card Draw. We offer no limit, pot limit and fixed limit play as well as single - and multi table tournaments.

How do I play poker games on PokerLoco?

You simply sign up, log in and play our java-based games through your web-browser, or you can download the game client and install it on your computer for Windows users.

Do I have to deposit money to play?

No, when you sign up you will automatically get a play-money account that you can use to play against other play-money players. This service is absolutely free. We do not, however, offer multi table tournaments for play-money players

Help! What can I do if I don’t know how to play?

In the Poker School you will find lots of information on how to play. Rules, tips and strategy guides are easily available. To see how games are actually played we have a great interactive FLASH tutorial you can watch.

I clicked on "Raise". Why were my cards folded?

You could have been timed-out of a hand. It is not uncommon that players sometimes experience lags from their ISP, and you do not see your turn coming to you until it is actually over.

It is unlikely that our system will automatically check/fold a player's hands otherwise. However, we will be happy to investigate the incident further for you if you can provide us the hand number or a specific date and time, with the description of your pocket and board cards.