Help - Common Questions

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We regret that US citizens, from October 25 2006, can no longer make any deposits to PokerLoco, neither with credit card nor any e-wallets, as a result of the US SAFE Port Act.

How do I make a deposit using InstaCASH?

The steps are simple:
1. Sign up for a NETeller Account. You can get a free NETeller account online within just 5 minutes.
2. Enable InstaCASH payment option. This involves giving NETeller your bank details.

3. Make a deposit. Note that you do not have to deposit money into your NETeller account first. You can deposit directly from the PokerLoco deposit page after you have given NETeller your bank details.

For more options, there is a deposit guide under the InstaCASH section.

What is the difference between InstaCASH and NETeller?

NETeller is an online money transfer service through which you can make a deposit. You can fund your NETeller account with your credit/debit card or your bank, and in-turn transfer that amount into your PokerLoco account using the NETeller option from our deposit page.

InstaCASH is a payment option that allows you to make a deposit directly from your checking account. The depositing procedure involves only one step using the InstaCASH option from our deposit page. However, as this payment option is provided by NETeller, you have to sign up for a NETeller account on your first time, to use this service.

Why does it say the amount exceeds my weekly limit when I haven't even made a deposit?

After you have given NETeller your bank details, they usually deposit a small amount of less than $1 into your bank account. For certain banks, NETeller requires the user to confirm this micro deposit amount before the InstaCASH option is fully functional. Please log in to your NETeller account and verify this amount. You should then be able to make a deposit right after that.

I can't remember my Secure ID. Should I contact NETeller?

Yes. You can contact NETeller directly. They have a very helpful 24-hour phone support.